1. Definitions
Service means the CloudSwarm managed platform, including the agent builder, skill marketplace, vault, Cedar policy engine, and developer dashboard. Customer means the entity that has accepted these terms. Workspace means an isolated unit of agents, credentials, and runs within the Service. Run means one full agent invocation from trigger to completion or terminal failure.
2. License
Subject to these terms and the applicable order form, Good Ventures Lab Inc. grants Customer a non-exclusive, non-transferable, worldwide right to use the Service during the term. The R1 runtime and open-source components of the skill catalog are licensed separately (Apache 2.0) and are not governed by these terms.
3. Acceptable use
Customer agrees not to use the Service to: facilitate illegal activity; circumvent rate limits at third-party APIs; impersonate other tenants; forge or tamper with receipts; mine or republish other tenants' policy or telemetry data; attack the Service through denial-of-service, sandbox escape, or Cedar policy bypass attempts.
Third-party API terms apply transitively. When an agent calls a third-party API through the vault, your use must additionally comply with that API provider's terms.
4. Fees
Fees are stated in the order form. The managed platform is a base subscription plus per-run overage above the included monthly allowance, itemized on every invoice. Disputed invoices: notify within 30 days of invoice date. Late payment: 1.5% per month or the maximum allowed by law, whichever is lower.
5. Term and termination
The agreement runs for the term in the order form, with automatic renewal unless either party gives 30 days' written notice. Either party may terminate for material breach uncured 30 days after written notice. On termination, Customer data is exportable for 60 days, after which it is deleted (except where retention is required by law).
6. Confidentiality
Each party will protect the other's confidential information with the same care it uses for its own confidential information of like sensitivity, and not less than reasonable care. Confidentiality survives termination for three years.
7. Warranties
Good Ventures Lab Inc. warrants that the Service will materially conform to the published documentation during the term. The Service is otherwise provided "as is." We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.
8. Limitation of liability
Except for breach of confidentiality, indemnity obligations, willful misconduct, or fraud, neither party is liable for indirect, incidental, consequential, or punitive damages. Each party's aggregate liability is capped at the fees paid by Customer in the 12 months preceding the event.
9. Indemnity
Good Ventures Lab Inc. will defend Customer against third-party IP claims arising from Customer's authorized use of the Service, and pay damages awarded by a court of competent jurisdiction or in a settlement we approve. Customer will defend us against claims arising from Customer's misuse, violation of acceptable-use policy, or violation of law.
10. Governing law
These terms are governed by the laws of the Province of British Columbia, Canada. Disputes are resolved in the courts of British Columbia. Customers outside Canada may receive jurisdiction-specific addenda where required by law.
11. Changes
Material changes are announced on the changelog and emailed to billing contacts at least 30 days in advance. Continued use after the effective date constitutes acceptance.
Questions: [email protected].
Last updated 2026-04-26.